Case studies

“The project transformed the delivery value proposition for Maldives Post. Our customers are very happy with the delivery options available and we are grateful to alfred24 team for executing and delivering the appropriate solution,” Director of Business Development at Maldives Post.
Overview
Maldives Post was facing a high number of unsuccessful shipments and declining customer satisfaction. With the help of alfred24 (formerly Pakpobox), they designed a solution to provide a quick, secure, and reliable way of delivering packages through 24×7 self-service smart lockers. After implementing three automated delivery stations with 300 compartments in the Male region, Maldives Post decreased their pickup time by 75%, ensuring online orders were delivered within 12 hours.

Case studies

Smart lockers for confidential documentation management

Discover how alfred24 helped Trade Port install smart lockers for efficient office admin and document management.
Overview
Commercial providers face challenges in managing admin operations in their offices, especially when dealing with a large volume of inbound documents – daily

The confidentiality and security of these documents are of utmost importance, and ensuring that they reach the right individuals requires significant time and effort.

Learn how we helped Trade Port address these challenges with our smart locker solution.

Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
Key Results

  • No office staff needed to register and manage inbound deliveries manually
  • Improving delivery turnaround time and ensuring the right documents got to the right office staff quicker
  • Confidential documents could be managed more securely
  • Office could also benefit from additional personal e-commerce ordering and deliveries

Smart lockers for serviced apartments

Discover how alfred24 helped Town Place install smart lockers for laundry services in its new serviced apartment location in West Kowloon, Hong Kong
Overview
With co-living on the rise globally, one of Hong Kong’s leading rental accommodation providers, Town Place faced the challenge of providing fast, efficient, convenient laundry services for its serviced apartment clients.

By partnering with alfred24 to install smart lockers in public areas, they enabled tenants to receive a fully managed, convenient laundry service, while still working within the space constraints of Hong Kong.

All while reducing operational and admin costs for the building management team.

Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
Key Results

  • End-to-end tracking of the process digitally by the team reduced operational costs
  • Admin costs of managing process was also reduced
  • Resource allocation of staff was another great improvement of the project
  • Tenants could drop off and pick up laundry anytime while tracking the whole process on their phone – securely and safely

Financing for Smart Locker Network Builders

Discover how alfred24 Technology helped finance smart locker projects throughout the world.
Overview
The financing of building smart locker networks can always be a pain.

To fill this void, alfred24 has emerged to help finance projects through our Italian subsidiary.

Financing covers 70% of the project, with repayment over 5 years at low-interest rates, including maintenance and software-related service

Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
Key Results

  • Well aware of the CAPEX needed to set up locker networks, alfred24 saw an opportunity to provide low-interest financing for locker builders
  • Our solution started in Italy but has since expanded to over 4 countries globally
  • With the financing covering all key smart locker services, including maintenance and software-related services, it’s a fast and efficient way to keep projects moving

Smart lockers for residential, retail and events

favelas and smart lockers across Rio
Discover how alfred24 Technology provided secure, safe parcel deliveries for 1.5m previously unserved consumers across the Southern Hemispheres’ 2 largest cities.
Overview
Clique Retire saw an untapped opportunity in the Brazilian market: there were no safe or reliable delivery services to the favelas of Rio de Janeiro.

There are over 600 favelas in Rio de Janeiro alone, with a total population of approximately 1.5 million people living in them.

Smart lockers gave these previously unserved consumers a safe convenient way to order and collect parcels in areas of the city known for some of the highest crime rates in the world.

Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
smart lockers in Brazil
Key Results

  • The project has grown to launch lock networks across Rio and Sao Paulo
  • Smart locker storage solutions in residential buildings and shopping malls
  • Serviced public events such as music festivals and expos

24/7 secure servicing of US$100k assets

Discover how alfred24 helped Mercedes Benz dealer Zung Fu manage assets of US$100k + around the clock securely, while also reducing operational costs.
Overview
Managing assets worth upwards of US$100k, while providing around-the-clock customer service to buyers is no easy feat.

By installing secure smart lockers in a select number of locations they were able to cut labour costs, employee training time, and vetting costs.

All while delivering a secure round-the-clock car pickup service for their most high-profile customers.

Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
Key Results

  • Improve the experience for their most valuable customers
  • Reduce internal labour and operating costs
  • Deliver the most valuable assets in a safe, secure way

Improved accounts receivable by 30%

e-wallet for alfred24 deliveries
Discover how alfred24 Technology helped alfred24 Delivery improve accounts receivable by 30% by implementing a prepaid e-wallet for small merchants and vendors throughout Hong Kong.
Overview
Working with a number of small merchants and vendors throughout Hong Kong, meant that alfred24 Delivery Hong Kong had challenges managing payments and accounts receivable. Meaning merchants had to be billed individually, requiring lots of manpower and making scaling difficult. By implementing a prepaid e-wallet, we improved accounts receivable, having since rolled out the product to locker partners in Europe.
Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
Key Results

  • Improved accounts receivable time by 30%
  • USD100,000+ in wallet top-ups made in six months since launch
  • 155 repeat merchants using the wallet feature

Smart lockers for co-living

Discover how alfred24 helped Weave Living install smart lockers across 5 co-living locations throughout Hong Kong.
Overview
With co-living on the rise globally, Asia’s leading rental accommodation provider, Weave Living faced the challenge of providing safe, modern accessible storage for their tenants, while reducing the privacy concerns of couriers entering shared living areas.

By partnering with alfred24 to install smart lockers in public areas, they enabled tenants to receive any type of parcel, 24/7, while improving safety and privacy.

Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
smart lockers in co-living spaces
Key Results

  • Partnership for smart locker software and hardware
  • Growing locker utilisation across all locations
  • Only oversized parcels go upstairs to door

Smart lockers for supermarkets

Discover how alfred24 helped Intermarché install temperature-controlled lockers nationwide, during Covid-19. Increasing convenience for its customers during the pandemic, as well as saving 90% in delivery costs.
Overview
Facing the challenges of offering a seamless O2O shopping experience, as well as trying to reduce the labour costs associated with home delivery, Intermarché approached alfred24 through our French distributor.

During the resulting project, we helped install chilled and frozen lockers at three different temperature points throughout France during Covid-19, automating their existing drive-through business, Drive24.

The result was smart lockers installed nationally and over 18,000 home deliveries saved in a year.

Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
Key Results

  • 18,000 home deliveries saved over 12 months
  • Over 80% locker utilisation daily
  • 3.3tn of C02 saved from the atmosphere

How Maldives Post tripled locker utilization rates in just 30 days

“The project transformed the delivery value proposition for Maldives Post. Our customers are very happy with the delivery options available and we are grateful to alfred24 team for executing and delivering the appropriate solution,” Director of Business Development at Maldives Post.
Overview
Maldives Post was facing a high number of unsuccessful shipments and declining customer satisfaction. With the help of alfred24 (formerly Pakpobox), they designed a solution to provide a quick, secure, and reliable way of delivering packages through 24×7 self-service smart lockers. After implementing three automated delivery stations with 300 compartments in the Male region, Maldives Post decreased their pickup time by 75%, ensuring online orders were delivered within 12 hours.

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