Case studies
“The project transformed the delivery value proposition for Maldives Post. Our customers are very happy with the delivery options available and we are grateful to alfred24 team for executing and delivering the appropriate solution,” Director of Business Development at Maldives Post.
Overview
Maldives Post was facing a high number of unsuccessful shipments and declining customer satisfaction. With the help of alfred24 (formerly Pakpobox), they designed a solution to provide a quick, secure, and reliable way of delivering packages through 24×7 self-service smart lockers. After implementing three automated delivery stations with 300 compartments in the Male region, Maldives Post decreased their pickup time by 75%, ensuring online orders were delivered within 12 hours.