Case studies
A new retail experience for commuters in Hong Kong
Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
Discover how Kerry Express Hong Kong partnered with alfred24 and the Metro Transit Railway (MTR) to eliminate 9,460 delivery van trips year, while creating an instant pickup experience.
Overview
Kerry Logistics was able to launch an automated Click & Collect store in Hong Kong subway stations by implementing alfred24 (formerly known as Pakpobox Hong Kong) locker solutions. This allowed commuters to seamlessly order a range of products and collect them instantly, on their journey home.
Key Results
- 41 sets of Smart Lockers were installed in 13 high-traffic subway stations in just a few weeks.
- Kerry Express increased its delivery capacity by 2,000 parcels daily and by 500,000 parcels yearly.
How Maldives Post tripled locker utilization rates in just 30 days
“The project transformed the delivery value proposition for Maldives Post. Our customers are very happy with the delivery options available and we are grateful to alfred24 team for executing and delivering the appropriate solution,” Director of Business Development at Maldives Post.
Overview
Maldives Post was facing a high number of unsuccessful shipments and declining customer satisfaction. With the help of alfred24 (formerly Pakpobox), they designed a solution to provide a quick, secure, and reliable way of delivering packages through 24×7 self-service smart lockers. After implementing three automated delivery stations with 300 compartments in the Male region, Maldives Post decreased their pickup time by 75%, ensuring online orders were delivered within 12 hours.
